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ivorblumenthal I

1 reviews | Active since Oct 2016

03 Apr 2018, 19:08

Cell C are modern day pirates and ******* who should be locked up for collusion with MTN and Vodacom. ****** and ******s of good faith. They deserve BANKRUPTCY .....nothing less.

Cell C are Blatant ******* as is Blue Label now buying them. These ******* trade on the brand loyalty of their clients knowing that they can **** AND PILLAGE to their hearts content. Shame on you Levy Brothers.....abusing your own community!!!!! No-better than MTN and Vodacom wed to the GUPTAS. Shame on you. You should both be in Cherim!!!!

I bought a 200 gig pre-paid data card from these ******* three years ago because I trusted their brand and in 2017 topped it up with another 100 Gig because the branch employees specifically informed me that IT DOES NOT EXPIRE.

Nobody working at Norwood Cell C told me, and neither was it displayed on any of the posters that this pre-payment expired in one year. I received no warning or notification in this regard close to the end of that year.

They just cancelled the 140 Gig balance which I had on the card. Call Centre laughs saying "read the small print" and " we have thousands of clients all with the same problem.....stand in line".

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Replies (3)
Cell C
Cell C's reply04 Apr 2018, 07:34
Official

Good morning Ivor

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.

Regards

Cell C | PN

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ivorblumenthal I's update05 Apr 2018, 09:13
Reviewer Update
It is the 5th of May. I HAVE NOT BEEN CONTACTED by Cell C. Their Customer Dis-Satisfaction Division is as lying and ********** as their Sales Division or their Contact Centre. I am pulling my hair out because of their ***** and theft.
Cell C
Cell C's reply05 Apr 2018, 09:28
Official

Today it's the 5th of April, not May and we received your review yesterday. Rekgabile could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN