1 reviews | Active since Aug 2019
Cell C are ****mers,DO NOT TAKE A CONTRACT WITH THEM! RUN
I am literally at my wits end,I don’t know what else to do now. The whole week we haven’t had proper internet in the evenings,my son hasn’t been able to do his work and I was forced to buy data on another network just so that we are able to work,since I’m also in school and need to have internet! We basically spent the same amount of money we pay on this contract extra this month…and these sub humans are only telling me they escalated the matter but no one has come up with a solution. I have downloaded the ICASA complaint forms and will be placing a formal complaint with them for the *****ulent ways Cell C has been treating us as customers. I will be placing complaints with all the bodies at my disposal because this is wrong! This is pure *****,making me pay for no service and being forced to take all their 💩 apologies but having no actual help offered! I have pleaded and begged to be let out of this contract and they blatantly refuse to do so,at the same time refusing to fix their mess of a network! I have tried everything to get them to fix this matter and they clearly are refusing and waiting basically for the contract to end which will be in a couple of months!
I am at my wits end and if you have been abused by a network for so long and you already have mental issues you are dealing with and the only things you want to do is get home,check out and watch tv with your family and unable to.
I just received news from my wife informing me that upon calling and requesting our contract,she was told that since we took the contract online,there is no contract for you to send us. Which to me says we therefore do not have an actual contract with you,but if we were to stop payment you will take us to credit bureau even though we don’t have a contract with you. How is that we can’t have a contract if we made one online? Which then makes it clear as to why you people haven’t bothered to fix your 💩…you are not contracted to do so! There is nothing that binds you to,or anything that states your obligations to us! You truly are ****mers!
Thank you for contacting us.
We apologize for the frustration and inconvenience caused by the lack of resolution and the difficulties you've encountered in seeking assistance. Your feedback is invaluable to us, and we take your concerns very seriously. Our technicians will be in touch with you to further assist.
Regards
Cell C | MM
Thank you for contacting us.
We apologize for the frustration and inconvenience caused by the lack of resolution and the difficulties you've encountered in seeking assistance. Your feedback is invaluable to us, and we take your concerns very seriously. Our technicians will be in touch with you to further assist.
Regards
Cell C | MM
