Cell C are loosing their edge.
I took out a new contract on 27 August and asked to keep my existing number. They said I had to wait until the contact is activated and they could do a number swap, i received the new sim card on the 28 and called in and they said that it takes 24 hours to activate the sim. I called in on the 29th and they said the department that does the number swap is closed until Monday the 31st. I called in on the 31st and they promised it would be resolved by today. I'm still waiting and getting very frustrated.
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Replies (3)
Cell C's replyOfficial
02 Sept 2020, 07:40Hi Graham
Please accept our sincere apologies for the manner your query was handled. A number changes should not have taken this long.
We have assigned your query to our Social Media Support team consultants for assistance. One of the consultants will definitely contact you.
^MM
Please accept our sincere apologies for the manner your query was handled. A number changes should not have taken this long.
We have assigned your query to our Social Media Support team consultants for assistance. One of the consultants will definitely contact you.
^MM
Cell C's reply02 Sept 2020, 07:40
Official
Hi Graham
Please accept our sincere apologies for the manner your query was handled. A number changes should not have taken this long.
We have assigned your query to our Social Media Support team consultants for assistance. One of the consultants will definitely contact you.
^MM
Please accept our sincere apologies for the manner your query was handled. A number changes should not have taken this long.
We have assigned your query to our Social Media Support team consultants for assistance. One of the consultants will definitely contact you.
^MM
Cell C's replyOfficial
02 Sept 2020, 09:42Hi Graham
Our Social Media Support team has been trying to contact you with no success. Please reply privately and send us your alternative number of contact.
^MM
Our Social Media Support team has been trying to contact you with no success. Please reply privately and send us your alternative number of contact.
^MM
Cell C's reply02 Sept 2020, 09:42
Official
Hi Graham
Our Social Media Support team has been trying to contact you with no success. Please reply privately and send us your alternative number of contact.
^MM
Our Social Media Support team has been trying to contact you with no success. Please reply privately and send us your alternative number of contact.
^MM
Cell C's replyOfficial
02 Sept 2020, 11:41Hi Graham
Thank you for taking our call. We can confirm that your query has been resolved.
^MM
Thank you for taking our call. We can confirm that your query has been resolved.
^MM
Cell C's reply02 Sept 2020, 11:41
Official
Hi Graham
Thank you for taking our call. We can confirm that your query has been resolved.
^MM
Thank you for taking our call. We can confirm that your query has been resolved.
^MM