Cell C are **********

Today I called your call centre agent to cancel my month to month contract because I no longer need it. To my surprise I was told that your policy has changed, and I am now automatically on a fixed time contract hence I cannot cancel the contract. I don’t understand how your policies work but I refuse to be coerced into taking a fixed term contract without my consent. I had taken the month to month contract as it was convenient for me and served my needs at the time, now I don’t need it anymore and I am being told that I am contracted to something I don’t need.

Kindly assist me with this matter urgently by granting me my cancellation or I will have to hand this matter to my lawyer, the media and hello peter as I did not commit myself to a fixed contract.

I am beside myself with frustration as to how one can be bul**** into having pay for services that they did not agree to. I will in the interim stop the debit order until the matter is resolved.

This is ***** and anarchy! I am disgusted in your conduct and Cell C as a service provider.