AV
Albert V
1 reviews | Active since Mar 2015
08 Jun 2025, 07:13
Cell C are dishonest stay away
Cell C and their dealers are dishonest and ***** our money.. They call you and say you can upgrade and dont need to take a handset now but can do so later. Now they say no you must pay out the entire contract and only then you can get a new device. ****s but I have 3 contracts and will cancel them all
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Cell C's replyOfficial
08 Jun 2025, 08:08Dear Albert Viljoen,
Thank you for bringing this matter to our attention, and we’re sincerely sorry for the unpleasant experience you’ve encountered regarding your upgrade and contract terms.
We’ve referred your concerns to our support team for further investigation. They will review the matter thoroughly and provide you with a resolution as soon as possible.
Your feedback is important to us, and we remain committed to resolving this issue fairly and timeously.
Kind regards,
Cell C | GM
Thank you for bringing this matter to our attention, and we’re sincerely sorry for the unpleasant experience you’ve encountered regarding your upgrade and contract terms.
We’ve referred your concerns to our support team for further investigation. They will review the matter thoroughly and provide you with a resolution as soon as possible.
Your feedback is important to us, and we remain committed to resolving this issue fairly and timeously.
Kind regards,
Cell C | GM
Cell C's reply08 Jun 2025, 08:08
Official
Dear Albert Viljoen,
Thank you for bringing this matter to our attention, and we’re sincerely sorry for the unpleasant experience you’ve encountered regarding your upgrade and contract terms.
We’ve referred your concerns to our support team for further investigation. They will review the matter thoroughly and provide you with a resolution as soon as possible.
Your feedback is important to us, and we remain committed to resolving this issue fairly and timeously.
Kind regards,
Cell C | GM
Thank you for bringing this matter to our attention, and we’re sincerely sorry for the unpleasant experience you’ve encountered regarding your upgrade and contract terms.
We’ve referred your concerns to our support team for further investigation. They will review the matter thoroughly and provide you with a resolution as soon as possible.
Your feedback is important to us, and we remain committed to resolving this issue fairly and timeously.
Kind regards,
Cell C | GM