1 reviews | Active since Feb 2017

26 May 2017, 10:31

Cell C are ******

<p>I have been put through hell by cell c, to begin with I spoke to someone in the social media department by the name of Skhumbuzo Ndhlovu who promised me that they would not be any deduction from my account and gave me reference number as proof. to my suprise the deductions went through. i send Skhumbuzo an email to ask till now no response. then i call cutomer care who are so useless and they tell me that they cannot put me through to skhumbuzo, I spoke to Bongani, Thato,Mpumi and Jabu in one day all of these people cannot help me. so i am wondering why do they even have a customer care. all I need from them is a letter to proof of the cancellation as i would like to take this further with the ombudsman. </p>

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Replies (2)
Cell C
Cell C's reply26 May 2017, 10:40
Official

Hi Nthabiseng

A follow up request has been sent to Skhumbuzo for further assistance. Do expect to hear from him.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply29 May 2017, 09:59
Official

Skhumbuzo has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,