Cell C are committing *****

In 2018, Cell C opened a second account for me instead of upgrading me. I was then being billed for 2 accounts. When I discovered this, I cancelled the second account and thought my problem had been solved. Wrong... I continued to be billed for 2 accounts even though I wasn’t using the second account at all. After wasting hours of my life on the phone to Cell C, I eventually gave up and starting reversing the debit orders for the second account. When the debit orders stopped being deducted I thought they had finally resolved my issue. Wrong again... fast forward nearly 2 years and while doing a credit check I realise I have money owing to Cell C for the second account that I never used, which is now affecting my credit rating. When I posted this on Facebook a number of other people came forward and said the same thing had happened to them. This is complete ***** and Cell C is getting away with it