BS
Bomkazi S

1 reviews | Active since Dec 2012

20 Oct 2015, 22:57

Cell C are ****** *****s!

I am livid! I settled my cell c contract last month at around the 17th or so of September paid R7331. 63 I phoned two days later and instructed that my contract be cancelled! I was lead to believe that this was done successfully only for the *****s to debit the R7331. 63 again today! The 20th October This has caused my account to be overdrawn as I hadn't budgeted for their stupidity! My car insurance has gone unpaid and a couple of other debut orders because of this! When I phoned their call centre I am advised that they can't assist me and that I should phone tomorrow! What *******! They have caused me so much damage and won't even assist me when I need the assistance?! If I ever take out a contract with this joke of a network it will be too soon! I WANT MY MONEY BACK!

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Replies (1)
Cell C
Cell C's reply21 Oct 2015, 07:46
Official
Hello siboyana,

Thank you for notifying us of the above.

We have referred this matter to one of our team members for assistance. Do expect communication soon and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN