DS
Dale S

1 reviews | Active since Jan 2017

08 Oct 2018, 14:20

Cell C are a bunch of ******

Cell C are nothing short of a bunch of *********. Since the middle of last month our wifi signal dropped from 4G to 2G without any warning. After numerous trips to the Cell C outlet and finally a technician coming to the house, we were informed that we no longer get 4G coverage in the area. When I contacted Cell C to cancel the contract I was informed that I must still pay for another month before the contract can be cancelled since there has been 'some' usage. In other words I have to pay for 6 weeks of 2G service when my contract clearly states 4G service. Absolute highway *******. I would advise anyone to keep well clear of this ***** service provider...

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Replies (2)
Cell C
Cell C's reply08 Oct 2018, 14:26
Official

We are in receipt of your complaint and apologise for the inconvenience caused.

One of our consultants will contact you and assist.

Regards

Cell C | DA

Cell C
Cell C's reply09 Oct 2018, 13:20
Official

Theodorah confirmed that the matter is resolved.

Regards

Cell C | DA