1 reviews | Active since Apr 2013
Cell C Approving Contract, Taking Money then Referring
<p>So you go through the process on their website, complete everything, pass their credit check. They ask for a month's contract subscription up front which they promptly deduct from your credit card. Then at the end they refer the application and ask for supporting documents. I'm sorry but how can you take a customers money for a month up front when the order is not complete and finalised? What did I pay for, are you kidding me? Refund my money and then I will consider sending the documents you've asked for. Very poor start Cell C. This is from a customer who already spends R3,000 per month at Vodacom and was prepared to try your network.</p>
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Mpho has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
