1 reviews | Active since Aug 2013
Cell C and VVM ITF Infiniti dodge
Cell C changed on their own accord without my consent or permission a month to month agreement after my 24 month contract expired to a new 24 month contract. I was not even notified. ******* behavior if you ask me. When I realized this was about 20months later when I wanted to give a months notice to this month to month agreement. It was refused. Then I waited the 4 months out knowing to fight a giant like this over around R150.00 for 4 more month would be costly. However after the 24 month not contract was finished I again got invoiced for another R134 that said on the invoice 1st November payment is due. Yesterday I received notice from a so called debt collector named VVM ITF Infinity that I am handed over and needed to pay R150.00 immediately. I paid them and was promised a payed up letter. I sent them proof of payment and no correspondence? Both have very dodge behavior
interesting how you just went over the parts that irritated and aggravated me and would also aggravate you if this was also done *******ly to you. what is your response on the 24-month contract i never agreed to? the biggest issue.
why hand me over and not contact me? problem arose when you could not comply with my simple request months ago to change the debit order as i changed banks. so again, your fault. i tried rectifying from my side but with no assistance from cellc also my contact details never changed.. the only place i get any response is on hellopeter? even when i call your customer care number on numerous occasions it is time wasted as no one is able to assit even when you get hold of someone. very frustrating one-sided relationship with cellc.. pathetic.. come right.
at least have the decency to answer my issues.. or dont reply as that will be better.
your proof of payment is sent on email as requested.
and ps. check my last invoice on this ******* contract and see that it states payment due 1 Nov 2023
interesting how you just went over the parts that irritated and aggravated me and would also aggravate you if this was also done *******ly to you. what is your response on the 24-month contract i never agreed to? the biggest issue.
why hand me over and not contact me? problem arose when you could not comply with my simple request months ago to change the debit order as i changed banks. so again, your fault. i tried rectifying from my side but with no assistance from cellc also my contact details never changed.. the only place i get any response is on hellopeter? even when i call your customer care number on numerous occasions it is time wasted as no one is able to assit even when you get hold of someone. very frustrating one-sided relationship with cellc.. pathetic.. come right.
at least have the decency to answer my issues.. or dont reply as that will be better.
your proof of payment is sent on email as requested.
and ps. check my last invoice on this ******* contract and see that it states payment due 1 Nov 2023