CR
Charl R

1 reviews | Active since Jun 2009

09 Jul 2018, 11:08

Cell C and their Service what a joke

I am totally disgusted with Cell C service!!!!!! I recently signed on for Cell C fibre. There is no service. No one assists and doesn't know what is going on. My line has been sown for 5 days due to some line change over where Cell C say its Vumatels fault and when you phone Vumatel they say its Cell C fault for not changing over. When you try to get hold of someone in the maintenance department at cell c they take forever to answer or don't even phone back where the sales department not even a second and someone answers you. I want this sorted what happens to my lost revenue due to this. I will take this further!!!!!

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Replies (1)
Cell C
Cell C's reply09 Jul 2018, 11:16
Official

Good morning Charl

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.

We apologize for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN