LT
Lance T

1 reviews | Active since Sept 2018

18 Sept 2018, 09:26

Cell C and their poor Sevice!!

The issue that I have experienced was: I loaded a 3gig data bundle and the next day it depleted. I then loaded a 5 gig on the 15th of September and the next day it depleted again!!! Cell C is *****ing me!! They have poor customer service!! When I tried to resolve it with their Technical team, the consultant hung up and disrespected me!! I called to speak the manager by the name of Jabulani and he and his consultants laughed while we tried to resolve this!! Check your employees and their poor service. This is pathetic.

0
Replies (2)
LT
Lance T's update18 Sept 2018, 09:30
Reviewer Update
I want my money refunded back to me or give me the data I deserve!!!
Cell C
Cell C's reply18 Sept 2018, 09:52
Official

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.

We want our customers to be given proper service.

Regards
Cell C | PN

Best regards,