NM
Nothile M
1 reviews | Active since Nov 2018
29 Nov 2018, 15:49
Cell C and their bull**** service!!!
The service of Cell C's legal department is absolutely terrible!!! You have to hold for up to half and hour to get assistance and when you finally do get assistance, you get a consultant that is not even interested in your query and they provide you with an incorrect number for their collectors. So now I must for another half an hour just for a number, a number that you can't even get on Google mind you.. Cell C customer service is ridiculous.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
30 Nov 2018, 07:15Good morning Nothile
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Cell C's reply30 Nov 2018, 07:15
Official
Good morning Nothile
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Cell C's replyOfficial
04 Dec 2018, 12:00 Maropeng could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Cell C's reply04 Dec 2018, 12:00
Official
Maropeng could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Please respond to his email and he will gladly assist.
Regards
Cell C | PN