1 reviews | Active since Jan 2016
Cell C And Their Bad Service
I Sent My Cellphone In For Repairs On The 03/10/2015 And ii Was Promised To Receive My Cellphone 21 Days Later, i Received My Phone Back On 17/12/2015 After Phoning And Begging CellC To Send a Cellphone But It Wasn't My Own But a Brand New One And ii Gave Them a Payment Of R2000 For a Repair On My LCD When ii Got My Phone Back My Lines Were Cut On My Sim Card Eventhough These People Debited From My Account, I Went To The Branch And Told Them My Lines Was Cut Then The Lady Reactivated My Account 2 Days Later They Cut My Lines Again And Told Me I'm In Arrears... I Went To The Store To Sort Out The Fault Then a Lady By CellC Told Me They Only Deducted Half The Money's Because My Debit Date Was The 15th When ii Told These People Every Month That ii Get Paid Monthly... Now Their Problems Are Becoming Mine Now Because Whenever They Cant Deduct They Bill Me A Extra R70 And ii Told The CellC Team Every Month They Must Change My Date To The Date I've Given Them... So I'm Sitting With a Stupid Bill That ii Didn't Ask For..<br> I've Waited For 3 Months For My Cellphone And They Received a Payment But They Quick To Cut Your Lines When They Don't Get Theirs Which Was Their Own Fault
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
