Cell C and technical issues. Can't meet client expections.

I am absolutely frustrated with Cell C and its technical issues. I loaded airtime yesterday 28/01/2021 and purchased a data bundle for R50. The money was taken but no data was loaded. Contacted the call Centre and was told they are having technical issues and this will be resolved in the day and I should keep checking my balance. Called again mid day to be told the same thing. Called in the afternoon and was promised by a consultant Philile that the data will be loaded by end of the day. Woke up this morning , still no data, still no refund of my money. Called the call centre this morning again at 07:10. Asked to speak with a manager. Consultant advised manager is on a call and will call me back as soon as she is done with the call. Its now 08:20 , still no call. This is not the 1st time I have experience this problem with CellC. previously on the 31/12/2020 same situation. Called and called and called and eventually 2 weeks after the initial complaint then did I get a refund.

I don't want a call from cell c now. Just want a refund of my money or load my data bundle, I'm tired of hearing you are sorry for the inconvenience caused because as a big company your consultants provide expectations to clients which are not fulfilled.