Cell C and Samsung

Ok....so im getting NO joy from either cell c OR samsung in connection with my 2 month old galaxy S8.

I did an upgrade through cell c direct. Recieved my phone. Battery does not last a day. Moisture detected icon pops up randomly and the phone does not allways fast charge....

The Nelson person was VERY helpfull in getting my contract upgraded and getting my phone to me.....and now? After sales service is not that good, why would it be? I upgraded and that is, so it seems, cell c's only concern.

I know i can hand my phone in at any store to be sent away (and the wait for 5 weeks to get it back), but the store in Potchefstroom never has a lend-phone i can use....this not my best phone, its my ONLY phone....

I am NOT happy with the after sales service i am getting, especially since I am, like you call it, an exclusive customer.

I want my handset replaced or AT LEAST get a DESCENT lend-phone to use while mine is being fixed....

This is a Samsung S8 and supposed to be a FLAGSHIP phone but im getting NO joy from it what so ever.....

Im not asking what the procedures are, im telling cell c to FIX IT.