JK
Jaco K

1 reviews | Active since Jun 2016

06 Sept 2016, 17:57

Cell C and NDS sleeping on the job

<p>To make a long story short, I had a contract with Cell C. I got retrenched and informed them.</p> <p>As soon as I got a job, I started paying my full installment plus extra for the 3 months I was in errors.</p> <p> </p> <p>They handed me over to MMM Capital, deleted my cellphone number, did not give my my free data and airtime.</p> <p> </p> <p>I am paying MMM Capital on a monthly basis.</p> <p> </p> <p>Now Cell C has handed me over to NDS, demanding that I must pay them.</p> <p> </p> <p>How can I pay 2 companies for the same account?</p> <p> </p> <p>I am livid. I spoke to a consultant at NDS and told him whats going on. I even phoned Cell C but its like talking to a child. They dont know what is going on in their own business.</p> <p> </p> <p>So, I will continue paying MMM Capital and only them.</p> <p> </p> <p>Its not my fault that Cell C is ***********.</p>

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Replies (2)
Cell C
Cell C's reply07 Sept 2016, 07:15
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply09 Sept 2016, 08:41
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN