GC
Gareth C
1 reviews | Active since Apr 2013
01 Dec 2018, 12:00
Cell C and it's shocking service
I have a pocket WiFi on cell c and since having the router all I've had is hassles. From billing issues to c Surance issues. Now my new data for the month has not been allocated and when I call customer care I get **** about high call volumes and then about speaking to a consultant service being unavailable to please phone back later. Incredibly shocking service out of cell c in the last few months.
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Gareth C's updateReviewer Update
02 Dec 2018, 10:15Seems the data issue was due to load shedding. Apologies to Cell C however the customer care was on the blink. Congrats Eishkom once again you've made other people's lives difficult.
GC
Gareth C's update02 Dec 2018, 10:15
Reviewer Update
Seems the data issue was due to load shedding. Apologies to Cell C however the customer care was on the blink. Congrats Eishkom once again you've made other people's lives difficult.
Cell C's replyOfficial
03 Dec 2018, 07:07Good morning Gareth
We apologize for the poor service you received from customer care. Thank you for providing us with feedback.
Regards
Cell C | PN
We apologize for the poor service you received from customer care. Thank you for providing us with feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Dec 2018, 07:07
Official
Good morning Gareth
We apologize for the poor service you received from customer care. Thank you for providing us with feedback.
Regards
Cell C | PN
We apologize for the poor service you received from customer care. Thank you for providing us with feedback.
Regards
Cell C | PN
Best regards,