Cell c and its pathetic service.

I've been dealing with cell c for the last 2 weeks back and forth. Since I'm working from home i done an enquiry online for a laptop deal. They've called me and done the order, firstly when they asked me to provide my account number i was a bit worried and then i said i would go in store. The next person called i then thought okay it might be part of the process but was still worried as i am AN EXISTING CUSTOMER!!! Anyway the order was done. I got an sms minutes later to say it was rejected. Then yesterday 31st July 2020 i got a call from them again to redo the order. And the guy advised that i shouldn't give out my banking details etc. He placed my order and advised me that the laptop will be delivered next week sometime and that my upgrade date will be effective as of the 31st july 2020.i then called in on the 1st of August to make sure everything is fine as i never received any correspondence whatsoever except for the data on the contract not being what i chose. I chose a 5GB package i got an sms saying i got changed to 3GB. I spoke to someone named THANDEKA apparently she's in ACCOUNTS DEPARTMENT and can not access all my details. She told me to call back on Monday. Pathetic service from such a big ISP!! This won't be my last post about CELL C