SS
Sharen S

1 reviews | Active since Oct 2024

12 Jun 2017, 08:40

Cell C and its great R199 20G offer....but alas no lte in lots of areas

<p>I contacted Cell C on whether or not lte is in operation in the Reservoir Hills area, and even gave them my exact residential address. I was given the following reference number ********** 637. Thanks for the reference number Cell C.....now when do you resolve my query its gone a week now?</p>

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Replies (3)
Cell C
Cell C's reply12 Jun 2017, 08:59
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply12 Jun 2017, 11:17
Official

Danielle has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

SS
Sharen S's update12 Jun 2017, 14:32
Reviewer Update

Danielle you were a star! Thank you for your courtesy and professional manner during your 3 calls to me. You certainly are front office material. Thank you for going the extra mile and finding out the results from your technical team and providing me feedback! Did not know that people can be so helpful on a Monday morning. Please can you find out from your technical team when lte will be prioritised in my area so i can achieve speeds greater than 20Mbps. Thanks Again Danielle