Cell C and it's continuous inferior service.

I recharged my account with R20 airtime at 20:07, and a few minutes later I wanted to make a really important call and my balance is down to a R1 ?. I then called Cell C customer care line and a consultant by Noluthando told me that there isn't any record of the recharge from their side and very rudely told me that there was nothing she could do. She then went on to ask me dump questions like what time did I recharge and what balance do I have now? Like how is that even relavant ?

Oh and it's not the first time something like this happend, the last time they told me to deactivate background data, what excuse will they make up now?

I am so furious with this and I've actually decided to ditch this stupid network for Telkom.

To hell with Cell C and it's super dump service. If only I could swear, now would definitely be the time to.