1 reviews | Active since Aug 2018
Cell C and false advertising.
Last month I received an sms saying that a R30 recharge would entitle me to a 500 mb bonus. I recharged and received my bonus.
This month I received an sms saying that as it was a new month, the bonus would be repeated on recharging with another R30. I recharged, but - no bonus. I then went to the Workshop outlet in Durban, to query this. I went as far as again recharging with another R30, then was told I would have to go and look for change as there was none on the premises (and this is a business???) No bonus, even with the 2nd recharge. NOBODY on their staff knew what the problem was - I was told that I had to change my plan, which I did to no avail.
The service I received was nothing short of shocking. I will NOT be using Cell C any more - I think they are a bunch of con artists with their false advertising.
Pathetic.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Theodorah confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Theodorah confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
