Cell-c and Csurrance are ******

<p>I obtained a cell contract at foresthill mall in oct 2015, and app**** for insurance,. firstly they started over charging for ther insurance as the device i insure was les than the amount they were charging me , i logged a complain several times and non of the consultant could help me. i pushed to a point of releive where i was assisted by one nice consultant out of the million consult thati have been speaking to, who then a gave me the email to logged my compalint @ finrite. I logged my complain via email on the 13/05,2016 to ********** and was communicating with<strong> Meagan Matthews ********** who tried to assist me, but all of a sudden his email no longer work. after several emails i kept on getting failure delivery. i left that as there was no one to help me since last year and i continued to pay for the phone i didn't have.</p> <p>The device i was over paying for got lost last week and all effort to get hold of csuurance proof abortive. the line is for ever on hold, no one ever picks up. I tried one day from 8:00am - 5:00pm , nobody picks up, i was on hold the whole day. I have been tryiong nowe almost everyday since the phone was lost and never get any response, you pone cellC, they tell you it an insurance problem, but yet they are charging me together with the insurance, why is the insurance account not seperated fromthe cellC debit order of they are truthfull. I am sick and tired of there service. i had three contracts with this stupid company that reap me off my money, and i 've paid up two and left with this particular one. i dont understand why they are never nailed after all the compalint i reviewed on Hellopeter about there horrible service. </p>