1 reviews | Active since Dec 2020
Cell c and capitec.
I cancelled m contract in July 2020 and they kept on taking money from my account. I told them about three times to stop, but they would just continue taking money from my account to pay for an account I kept on telling them is cancelled. Each time they said they would stop taking money. I didn't use the card while I thought it was successfully cancelled but still paid. They never reimbursed me for the money they *******ly took. Capitec told me I could stop or reverse the debit order but it would cost me and that it is not guaranteed when you put stop a debit order that it will definitely stop, even if you put a stop to it. Woooow. So with the last debit order they took, it was R53, for what I would not know. That was devoted in Novemer 2020. The previous debit order I reversed it even if it charges me, I am quiet sick and tired of the principle of being debited.
Thank you for reaching out to us.
We will refer this matter to our Support Team for assistance. Apologies for the unpleasant experience.
^NT
Thank you for reaching out to us.
We will refer this matter to our Support Team for assistance. Apologies for the unpleasant experience.
^NT
