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wande S
1 reviews | Active since Mar 2020
11 Mar 2024, 13:08
Cell c **** and ******
I have 3 contracts with this kaak company and one of my contracts is due for an upgrade but I want to cancel it. They indicated that I must call 084143 for cancelation. I called it thrice and all the lame excuses were provided just to ensure that I don't cancel. The last excuse was that the cancelation can't be processed Because I owe R1. I'm I erreas with R1 for the last 31 days which I was never informed about in the first place. Cell c is a **** play very far from it,I have 16years of service with them, but this is how they treat me.i would not recommend cellc to anybody taking the matter to consumer protection tomorrow
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Cell C's replyOfficial
11 Mar 2024, 13:26Dear Wande
Thank you for getting in touch with Cell C.
We sincerely apologize for the unpleasant experience. We would like to request an opportunity to assist you in resolving any existing queries with us, including billing and any cancellation requests you may have made. Our goal is to retain you as our loyal customer, and we will be sure to get in touch with you within 24 hours.
Best regards,
Cell C | NZ
Thank you for getting in touch with Cell C.
We sincerely apologize for the unpleasant experience. We would like to request an opportunity to assist you in resolving any existing queries with us, including billing and any cancellation requests you may have made. Our goal is to retain you as our loyal customer, and we will be sure to get in touch with you within 24 hours.
Best regards,
Cell C | NZ
Best regards,
Cell C's reply11 Mar 2024, 13:26
Official
Dear Wande
Thank you for getting in touch with Cell C.
We sincerely apologize for the unpleasant experience. We would like to request an opportunity to assist you in resolving any existing queries with us, including billing and any cancellation requests you may have made. Our goal is to retain you as our loyal customer, and we will be sure to get in touch with you within 24 hours.
Best regards,
Cell C | NZ
Thank you for getting in touch with Cell C.
We sincerely apologize for the unpleasant experience. We would like to request an opportunity to assist you in resolving any existing queries with us, including billing and any cancellation requests you may have made. Our goal is to retain you as our loyal customer, and we will be sure to get in touch with you within 24 hours.
Best regards,
Cell C | NZ
Best regards,