SM
Stanley M
1 reviews | Active since Dec 2022
21 Dec 2022, 01:08
CELL C allows ******** to exploit their clients.
I am disappointed in the way Cell-C handles issues related to "Get more 247". Get more 247 is a subsidiary of Cell C and that's how they get most, if not all their subscriptions. Yet Cell C fails to help or intervene when it's clients complain about not being able to get unsubscribed by "Get more 247". My Get more subscriptions is linked to my Cell C contract. I guess cancelling my cell C contract is the only way I can get unsubscribed from GET MORE 247. This needs to be escalated, Cell C is a big company allowing their clients to be expoited by ******** that have affiliations with them.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
21 Dec 2022, 07:21Dear Stanley,
Thank you for contacting us regarding the Get more cancellation query.
We apologize for the unpleasant service received.
Please provide us with your ID/Cell C number and the Get more cancellation reference number received from Get more for us to look into this matter. Kindly respond via private reply.
Regards
^GN
Thank you for contacting us regarding the Get more cancellation query.
We apologize for the unpleasant service received.
Please provide us with your ID/Cell C number and the Get more cancellation reference number received from Get more for us to look into this matter. Kindly respond via private reply.
Regards
^GN
Best regards,
Cell C's reply21 Dec 2022, 07:21
Official
Dear Stanley,
Thank you for contacting us regarding the Get more cancellation query.
We apologize for the unpleasant service received.
Please provide us with your ID/Cell C number and the Get more cancellation reference number received from Get more for us to look into this matter. Kindly respond via private reply.
Regards
^GN
Thank you for contacting us regarding the Get more cancellation query.
We apologize for the unpleasant service received.
Please provide us with your ID/Cell C number and the Get more cancellation reference number received from Get more for us to look into this matter. Kindly respond via private reply.
Regards
^GN
Best regards,
SM
Stanley M's updateReviewer Update
23 Dec 2022, 10:56Hi,
My number is ***. The cancelation happened about 5 months ago. I may have lost the reference.
My number is ***. The cancelation happened about 5 months ago. I may have lost the reference.
SM
Stanley M's update23 Dec 2022, 10:56
Reviewer Update
Hi,
My number is ***. The cancelation happened about 5 months ago. I may have lost the reference.
My number is ***. The cancelation happened about 5 months ago. I may have lost the reference.
Cell C's replyOfficial
23 Dec 2022, 14:37 We have escalated your query to our Team, we will be in touch to further assist.
^TM
^TM
Best regards,
Cell C's reply23 Dec 2022, 14:37
Official
We have escalated your query to our Team, we will be in touch to further assist.
^TM
^TM
Best regards,
SM
Stanley M's updateReviewer Update
16 Feb 2023, 12:36Hi, there hasn't been anyone who contacted me since your last correspondence.
1. I noticed GetMore has been cancelled from my subscriptions.
2. I haven't received any refunds for the 5 unfairly charged Get More premiums.
3. I cannot trust cell c anymore as a result of this and other money related issues that Cell c has ignored or refused to weigh-in on.
4. Kindly indicated if my refunds from Get more shall be sent please.
1. I noticed GetMore has been cancelled from my subscriptions.
2. I haven't received any refunds for the 5 unfairly charged Get More premiums.
3. I cannot trust cell c anymore as a result of this and other money related issues that Cell c has ignored or refused to weigh-in on.
4. Kindly indicated if my refunds from Get more shall be sent please.
SM
Stanley M's update16 Feb 2023, 12:36
Reviewer Update
Hi, there hasn't been anyone who contacted me since your last correspondence.
1. I noticed GetMore has been cancelled from my subscriptions.
2. I haven't received any refunds for the 5 unfairly charged Get More premiums.
3. I cannot trust cell c anymore as a result of this and other money related issues that Cell c has ignored or refused to weigh-in on.
4. Kindly indicated if my refunds from Get more shall be sent please.
1. I noticed GetMore has been cancelled from my subscriptions.
2. I haven't received any refunds for the 5 unfairly charged Get More premiums.
3. I cannot trust cell c anymore as a result of this and other money related issues that Cell c has ignored or refused to weigh-in on.
4. Kindly indicated if my refunds from Get more shall be sent please.
Cell C's replyOfficial
16 Feb 2023, 14:03Dear Stanley
Thank you for contacting Cell C.
We will follow-up with Get-more regarding your refund and will revert back to you once feedback is received.
Regards
^TM
Thank you for contacting Cell C.
We will follow-up with Get-more regarding your refund and will revert back to you once feedback is received.
Regards
^TM
Best regards,
Cell C's reply16 Feb 2023, 14:03
Official
Dear Stanley
Thank you for contacting Cell C.
We will follow-up with Get-more regarding your refund and will revert back to you once feedback is received.
Regards
^TM
Thank you for contacting Cell C.
We will follow-up with Get-more regarding your refund and will revert back to you once feedback is received.
Regards
^TM
Best regards,
Cell C's replyOfficial
20 Feb 2023, 15:24Hi Stanley
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you. ^PN
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you. ^PN
Best regards,
Cell C's reply20 Feb 2023, 15:24
Official
Hi Stanley
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you. ^PN
Kindly note that we tried reaching you with no success, please provide an alternative contact and convenient time to contact you. ^PN
Best regards,