1 reviews | Active since Jul 2020
Cell-C allows ***** and identity theft
I am very upset and disappointed at Cell-C. I phoned and emailed their ***** division immediately when I realised that I was a victim of ***** and identity theft last month. I have had no assistance and no resolution to my issue. There’s nothing I didn’t provide them , my police affidavit, bank statement and all they required. I wake up this morning only to find out they have again debited my account. How do they win and get enriched when I cry and stuffer like this and they show no care to attending to my trauma.
I’m very disappointed at this type of business behaviour. Can someone from Cell-C please stop this ********** activity on my bank account and them getting my money for services not rendered to me. Please!!!
Thank you for contacting Cell C.
We're sorry to hear about the unpleasant experience that you have had.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Thank you for contacting Cell C.
We're sorry to hear about the unpleasant experience that you have had.
Do you perhaps have a reference number that we can follow up on?
Regards
^MP
Thank you for reverting back. I have just forwarded my emails to the provided email address.
Thank you
Thank you for reverting back. I have just forwarded my emails to the provided email address.
Thank you
Could you kindly indicate whether this matter has been investigated and resolved? What I’m desperately trying to avoid is another ********** debit order from Cell-C this month.
I have provided the required and emailed the recommended channels as advised. Please provide feedback on the matter.
Regards
Could you kindly indicate whether this matter has been investigated and resolved? What I’m desperately trying to avoid is another ********** debit order from Cell-C this month.
I have provided the required and emailed the recommended channels as advised. Please provide feedback on the matter.
Regards