Cell C Allowing ********** Content Services

<p>I recently became aware of a 3rd party content service being charged to my account. The service in question is from Tribeca-Interactive / Clabme.com and the billing is being done by Basebone.</p> <p>I did not subscribe to this service and have never received any correspondence (SMS or email) informing me that I have subscribed or that I'm being charged. I just happened to check my balance and noticed that it is higher than normal.</p> <p>I phoned the Cell C customer care and I got the usual story that they are not responsible for what happens on the handset and so this has nothing to do with them. Well, as far as I'm aware, Cell C are required to have a double opt-in feature to prevent ************ providers from this kind of behaviour. The Cell C agent could not prove to me that this double opt-in process was followed. (Obviously becasue I didn't get one.) So how can Cell C wash their hands of this? They failed to protect me (the consumer) as they are required to do. The consumer can't stop this from happening, so the networks are our only defence.</p> <p>I am now unsubscribed from the service, but still out of pocket thanks to Cell C.</p> <p> </p> <p> </p>