1 reviews | Active since Apr 2024
CELL C AGENTS ABUSE THE ELDERLY!!
My mom of 88 was harrassed on her phone by cell c agent Maadhirah to take an upgrade!
The more my mom told her that I, her son, make decisions for her as she is old, the more persistent the CellC agent became.
The next thing a new cellphone was delivered at her door.
This phone is hortrible! THE RINGING VOLUME IS TOO LOW FOR A 88 YR OLD LADY! THE SCREEN IS TOO SMALL!
I ALWAYS GO WITH HER TO A STORE TO CHOOSE THE BEST PHONE FOR HER.
I ASKED CELL C THAT I WANT HER CONTRACT CANCELLED TO GET HER A BETTER PHONE.
CELLC C ABUSES THESE OLD PEOPLE TO GET THEIR COMMISSIONS WITHOUT CONSIDERING THE CONSEQUENCES!
I AM A CUSTOMER OF CELL C MYSELF ON AHUGE CONTRACT, BUT THIS ABUSE BY CELL C AGENTS IS UNACCEPTABLE!.
I WANT HER CONTRACT REVERSED!
IF CELL C DOES THIS MY MOM WILL STAY WITH CELL C ON A BETTER CONTRACT WITH A BETTER PHONE!
CELLC, STOP ABUSING THE ELDERLY!!
THIS IS SHOCKING!
I EXPECT IMMEDIATE POSITIVE RESPONSE FROM CELL C MANAGEMENT!!
I WANT THE CEO TO PHONE ME!
THIS ABUSE OF ELDERLY WILL NOT BE TOLERATED!
I AM CANCELLING MY 88YR OLD MOM'S DEBIT ORDER!
CELL C CAN SUE HER OR RESOLVE THIS PROBLEM CAUSED BY IRRITATING AGENTS WHO HAS NO RESPECT FOR THE ELDERLY!!
EITHER MY 88YR OLD MOM GETS A PROPER NEW PHONE OR WE WILL CONTINUE THE FIGHT FOR ******* SERVICE!!
THIS IS ********* AND ******* ACTS OF MARKETING BY AGENTSVONLY INTERESTED IN COMMISSION!!
I WANT THE CEO TO PHONE ME!
THIS ABUSE OF ELDERLY WILL NOT BE TOLERATED!
I AM CANCELLING MY 88YR OLD MOM'S DEBIT ORDER!
CELL C CAN SUE HER OR RESOLVE THIS PROBLEM CAUSED BY IRRITATING AGENTS WHO HAS NO RESPECT FOR THE ELDERLY!!
EITHER MY 88YR OLD MOM GETS A PROPER NEW PHONE OR WE WILL CONTINUE THE FIGHT FOR ******* SERVICE!!
THIS IS ********* AND ******* ACTS OF MARKETING BY AGENTSVONLY INTERESTED IN COMMISSION!!
Thank you for making contact with Cell C regarding this upgrade query.
The matter has been escalated as we would have to listen to the call that was made to the account holder.
Our team will be making contact to to provide further assistance.
^NS
Best regards,
Thank you for making contact with Cell C regarding this upgrade query.
The matter has been escalated as we would have to listen to the call that was made to the account holder.
Our team will be making contact to to provide further assistance.
^NS
Best regards,
She told the agents after many calls that her son makes decisions.
She was told by the agent this is a fantastic phone which is a total lie!
I dont care but I want to take her to a store in person to choose.
She now DOWNGRADED FROM A J5 TO A A2!!
THIS PHONE IS THE WORST!!
I WILL CANCEL HER DEBIT ORDER IF NOT RESOLVED.
THEN I WILL TAKE HER BACK TO MTN!
SUE A 88YR OLD LADY IF YOU WANT...
She told the agents after many calls that her son makes decisions.
She was told by the agent this is a fantastic phone which is a total lie!
I dont care but I want to take her to a store in person to choose.
She now DOWNGRADED FROM A J5 TO A A2!!
THIS PHONE IS THE WORST!!
I WILL CANCEL HER DEBIT ORDER IF NOT RESOLVED.
THEN I WILL TAKE HER BACK TO MTN!
SUE A 88YR OLD LADY IF YOU WANT...
I ALSO LEARNT THAT THIS WAS NOT AN UPGRADE BUT ANOTHER CONTRACT THAT WAS SMEARED OFF TO MY 88YR OLD MOM!!
CELL C THERE BETTER NOT BE ANY DEBIT ORDERS TAKEN OFF!!
COLLECT YOUR ******* PHONE AND CANCEL ALL CONTRACTS!!
I ALSO LEARNT THAT THIS WAS NOT AN UPGRADE BUT ANOTHER CONTRACT THAT WAS SMEARED OFF TO MY 88YR OLD MOM!!
CELL C THERE BETTER NOT BE ANY DEBIT ORDERS TAKEN OFF!!
COLLECT YOUR ******* PHONE AND CANCEL ALL CONTRACTS!!