KA
Koogan A

1 reviews | Active since Jun 2019

10 Jun 2019, 15:42

CELL C: Africa's most pathetic service provider

These guys are full of ****! Over 100 messages on Facebook, over 30 emails and still all they do is give me a 24-48 hour response time when I follow up on existing queries. My initial comms were on 6 Feb and has still not been resolved. My contract ended at end Jan 2019 but I am still being billed to date even after being told by cell c management that I will not be billed and that I will be refunded. Now suddenly everyone has disappeared and no one will respond to me when I ask when I will be refunded.

Pathetic business, worse people and useless service

0
Replies (1)
Cell C
Cell C's reply11 Jun 2019, 10:53
Official
A consultant has been assigned to follow up on your query and provide feedback as soon as possible.

We do apologize for the inconvenience caused and the delay in having the matter resolved.

Regards
DA