LN
Liliane N

1 reviews | Active since Oct 2019

27 Sept 2021, 17:04

Cell c Affidavit for a sim swap?

Please can cell c explain if an affidavit is required when you go into a store to do a sim swap for lost or ****** sim cards? I went into cavendish store I was aksed for one, I asked Kenilworth and Pinelands and I was advised no affidavit was needed. The store in cavendish insists that it's a cell c policy yet I have never been asked for this before and I have lost sim cards for long time.

0
Replies (3)
Cell C
Cell C's reply27 Sept 2021, 17:28
Official
Hi Lime

Is the sim card registered in your name?

^NH
LN
Liliane N's update27 Sept 2021, 18:06
Reviewer Update
Yes it is. I provided my ID as well
LN
Liliane N's update27 Sept 2021, 19:14
Reviewer Update
So is cavendish allowed to turn me away? I was really disappointed.