Cell C

I received a phone call yesterday from Cell C regarding my contract. I only updated my 082 number. The 074 number I specifically said: Don't upgrade it. It is in the process to be transfered to my sister. She will Upgrade it herself.

Now they upgraded the 074 number without my permission. I phoned the Contract Cancellation Centre, they are so useless. They will report it and it will take 2 Days for them to come back to me.

It is now 4 weeks that we are waiting for Cell C just to transfer a number and Account to my sisters name.

Now, they upgraded the phone number without my permission after I specifically told them 3 times don't do anything, my sister will do it after it is transfered to her name.

How pathetic can Cell C be. This is absolutely unacceptable and useless service. Everyone is so sorry but that is how far the service goes. What are they sorry about???? The Poor Services, The Useless Service??? What does sorry mean. Fix the problem.

Cell C - stick to your Code Of Conduct. Your service is poor. Think it is time to change my Service provider. I have 4 Contracts, I always pay on time. When you take my money, it is no problem. But when it comes to your service it will take weeks to sort it out.

Is this service to you??? Get me a Manager that is actually qualified in his / her job and fix this. Not refer it to the next useless person.

I dare you Cell C - who is qualified to fix this and sort it out immediately not in two days or 4 weeks, but immediately. Cause nothing is my job, or I cant fix this, is not an answer to my problem. My answer to you is, I'm cancelling my 4 contracts and taking my business somewhere else.