JV
Jenny V

1 reviews | Active since Dec 2014

04 May 2020, 11:44

Cell-C added costs to my Debit Order for Added Service I did not request

This month my Cell C bill was at least R600.00 more than normal, they said I loaded added service bundles - 900min voice bundle etc. which I never did in March. I would like some clarity regarding this, because how do I pay for something which I did not request or buy bundles?

Urgent reply will be required

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Replies (1)
Cell C
Cell C's reply04 May 2020, 11:54
Official
Good day Maryke

We will look into the matter and revert back.

Please expect a call from our Social Media Team.

^SM