NM
Nompumelelo M

1 reviews | Active since Feb 2023

03 Apr 2023, 14:18

Cell C

Good day

May you please assist cell c has been deducting money out of my bank account for services which were not rendered. No handset no benefits like data or airtime which was received. I called them asking to cancel this but they never did, they kept on deducting and i reversed cause i had no business with them. They handee the Debt to CSS who is sending me threatening messages that they will take legal action. Worse of all that CSS never called me to hear my side of the story. I am sick and tired of this Cell C is just *****ing people. It happened with my niece as well, she lost her job which she was a contract so she cannot longer pay. Instead they block the sim card to even receive calls, so how do they expect her to apply for a job as she cannot receive calls so that she can pay them.

Service of CellC is very pathetic and they are *****ing people and eating their money

Regard Nompumelelo

0
Replies (3)
Cell C
Cell C's reply03 Apr 2023, 14:27
Official
Hi Nompumelelo Ma***a

Thank you for contacting Cell C. 

We regret to hear about the unpleasant experience that you had. 

When did you submit the initial cancellation request?

Regards
^MP 
NM
Nompumelelo M's update03 Apr 2023, 14:43
Reviewer Update
I cannot even recall its almost 3 years , i think between february to April 2020. And the lady said it will be cancelled in 30 days but nothing happened.
Cell C
Cell C's reply03 Apr 2023, 15:36
Official
Our team will be in touch to assist. 

^MP