CN
Chris N

1 reviews | Active since Feb 2019

05 Feb 2019, 08:40

Cell C Accounts pathetic

What poor service from account department.

Lodge a complaint that my contract has 2 entries where I only have 1 . My debit order is debited with R 1100.00 to much fro 3 months now already . Begin Jan 2019 I was promised this will be fixed . No reply from Emails and held on for 40 minutes to be transfered eventually hang up who can wait for 40 minutes on a phone.

0
Replies (3)
Cell C
Cell C's reply05 Feb 2019, 09:40
Official
Good morning Chris 

We apologize for the manner in which this matter was handled and for the inconvenience caused.

A team member will contact you and assist. 

Regards 
Cell C | PN
CN
Chris N's update05 Feb 2019, 09:49
Reviewer Update
Why do the public have to complain on these sites before you get propper service ??????
Cell C
Cell C's reply07 Feb 2019, 09:34
Official
Kindly refer to Thabisile's email as she could not reach you on your contact number.

Regards
Cell C | PN