1 reviews | Active since Feb 2017
Cell C Accounts mess
<p>Hi.</p> <p> </p> <p>I paid one of my cell c contract up to date and closed the contract. Cell c cancelled it and did not debit me for nov and dec, i after numerous calls and emails to the call centre no one could tell me if i have any outstanding balances, i received a call on the 08/02/2017 adv me the payment of 2274 has been allocated and my acc is only in arrears with 1859 for nov and dec premium fine i agreed and was glad its sorted, i then received a call yesterday on 20/02/2017 adv me i owe 3300 and no one can tell me what its for and no one can send me a statement confirming what they are billing me for. I am fed up of making call i was promise a call back by Prudence yesterday and guess what still waiting i even called back to them.</p>
Thank you for bringing this matter to our attention.
We will get one of our consultants to follow up on this matter and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
We will get one of our consultants to follow up on this matter and assist.
Do expect communication.
Regards
Cell C | PN
Best regards,
Theodorah confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
Theodorah confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Best regards,
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Best regards,
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Best regards,
Yes i have and thank you, hope its smooth sailing from now onwards.
Yes i have and thank you, hope its smooth sailing from now onwards.
