MP
Mieder P

1 reviews | Active since Apr 2013

03 May 2018, 16:26

Cell C Accounts is Useless!

Cell C has gone from a good service provider to the most useless from all of them!

I have never dealt with any Service Provider worse than these useless people.

Their account department does nothing to assist customers.

My account gets suspended even though every month on the 1st my payment is made. Every month the same thing.

Why am I not on Debit order? Because of a previous Cell C accounts mess up where my Identity was ****** from Cell C.

Can any manager of any Director with half a sense of customer service sort this out?

I doubt it, why? Because from the sounds of it, it is rotten all the way.

Thanks you useless provider!

0
Replies (2)
Cell C
Cell C's reply04 May 2018, 07:41
Official

Good morning Mieder

We have referred this matter to the relevant department for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply08 May 2018, 09:40
Official

Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Best regards,