PB
Philip B
1 reviews | Active since Jul 2011
07 Dec 2023, 09:21
Cell c accounts is in one hell of a mess. I think its about time they just close down
On my invoice from Cell it show i have over paid by R411 . but i get SMS that i must pay R298. But the joke. when i try and pay i get a message that my account is over paid by - R400 what a disaster.
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Cell C's replyOfficial
07 Dec 2023, 09:56Dear Philip,
Thank you for bringing your Cell C billing query to our attention. We sincerely apologize for the confusion and inconvenience caused by the conflicting information.
We have escalated your case to our billing team for immediate review to ensure a prompt and comprehensive resolution. WE will be in contact with you within 24 hours.
Cell C | NZ
Thank you for bringing your Cell C billing query to our attention. We sincerely apologize for the confusion and inconvenience caused by the conflicting information.
We have escalated your case to our billing team for immediate review to ensure a prompt and comprehensive resolution. WE will be in contact with you within 24 hours.
Cell C | NZ
Cell C's reply07 Dec 2023, 09:56
Official
Dear Philip,
Thank you for bringing your Cell C billing query to our attention. We sincerely apologize for the confusion and inconvenience caused by the conflicting information.
We have escalated your case to our billing team for immediate review to ensure a prompt and comprehensive resolution. WE will be in contact with you within 24 hours.
Cell C | NZ
Thank you for bringing your Cell C billing query to our attention. We sincerely apologize for the confusion and inconvenience caused by the conflicting information.
We have escalated your case to our billing team for immediate review to ensure a prompt and comprehensive resolution. WE will be in contact with you within 24 hours.
Cell C | NZ