1 reviews | Active since Sept 2011
cell c accounts and communications in a mess
R <br> CELLC<br> - On 28/4/2014 - requested a settlement amount on a contract ****le that was not catching up in my area<br> - On 30/04/2014 - Paid the settlement ammount of R379.26<br> - CELL C then blacklisted me for non-payment after I sent back the debit orders they where continuing to take off my account.<br> - After many phone calls we realised it was allocated to an incorrect account and<br> On 31/10/14 after speaking to Dikeledi Mokopane in legal who agreed that it would be reallocated and the account will be closed and I would be removed from ITC.<br> - I forwarded the email with a POP to customer services and Nozipho Hlatshwayo informed me that it would be reallocated.<br> ...... ABSOLUTELY NOTHING HAPPENED<br> Then on 5/02/15 - Theodorah Molotsi from customer services repeated Noziphos exact email<br> <br> .... NOTHING HAPPENED<br> <br> And then on 18/02/2015 ESCALED ENQUIERIES SENT ME<br> <br> Good day<br> <br> Please advised the account is handed over to NDS,<br> <br> Please make contact with them on the number: ***.<br> <br> <br> <br> CELL C ACCOUNTS AND LEGAL WILL DRIVE ANY PERSON INSANE ... BEFORE I PROCEED WITH LEGAL ACTION FOR DEFAMATION OF CHARACTER FOR PUTTING ME ON ITC FOR NO REASON PLEASE SEE IF SOMEONE INTELLIGENT CAN RESOLVE THIS ISSU
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of the consultants in the escalations team will contact you soon and assist with this matter.
Regards
Cell C | PN
