1 reviews | Active since Feb 2010
Cell c accounts !!!!!!!!!!!
I had a contract with cell c that was opened in Sep 2019 due to me being retrenched in May 2020 my account was handed over to De Vries attorneys debt collectors which I paid every month.
Due to my contact details changing and email address unknown cell c is unable to assist me with a balance so this account can be paid as I have gone into store and they cannot assist me. I have called the accounts department and they cannot assist me as failing security questions due to reason meantioned as this is more than 3 years since contract was taken out.
What am I suppose to do if I want to pay the balance but no one can assist me This makes absolutely no sence at all
I want someone in authority to assist me in this matter asap
M T Karriem
I HAVE JUST TRIED CALLING AGAIN AND STILL NO ASSISTANCE BECAUSE I AM FAILING SECURITY WHICH I FIND IMPOSSIBLE THERE HAS TO BE ANOTHER WAY
I AM PROVIDING THE CONTRACT CELL NUMBER, MY ID, MY ALTERNATIVE CELL, MY HOME ADDRESS, BANK THAT I BANK WITH, DEBIT ORDER DATE, EMAIL ADDRESS AND STILL UNABLE TO ACCESS FURTHER MORE I WAS PAYING R750 A MONTH ON CONTRACT AND THE CELL C AGENT KEEPS SAYING THIS IS A PRE PAID PHONE SO IF IT IS PRE PAID WHY WAS I PAYING R750 A MONTH IF IT IS A SUPPSINGLY PREPAID PHONE WHICH IS NOT THE CASE AND YET AGAIN CELL C HAS INCORRECT INFO AS EVERYTHING ELSE
I AM GOING TO TAKE THIS MATTER FURTHER OR I WILL PLASTER THIS DISGUSTING SERVICE ALL OVER SOCIAL MEDIA AND REPORT THIS TO CARTE BLANCHE
ALL I DAMN WANT TO DO IS GET A BALANCE OF WHAT I OWE GOODNESS ME
MY LAND LINE IS ***
MY OTHER CELL IS ***
SORT IT OUT BEFORE I NEED TO TAKE IT FURTHER TRUST ME I WILL
I HAVE JUST TRIED CALLING AGAIN AND STILL NO ASSISTANCE BECAUSE I AM FAILING SECURITY WHICH I FIND IMPOSSIBLE THERE HAS TO BE ANOTHER WAY
I AM PROVIDING THE CONTRACT CELL NUMBER, MY ID, MY ALTERNATIVE CELL, MY HOME ADDRESS, BANK THAT I BANK WITH, DEBIT ORDER DATE, EMAIL ADDRESS AND STILL UNABLE TO ACCESS FURTHER MORE I WAS PAYING R750 A MONTH ON CONTRACT AND THE CELL C AGENT KEEPS SAYING THIS IS A PRE PAID PHONE SO IF IT IS PRE PAID WHY WAS I PAYING R750 A MONTH IF IT IS A SUPPSINGLY PREPAID PHONE WHICH IS NOT THE CASE AND YET AGAIN CELL C HAS INCORRECT INFO AS EVERYTHING ELSE
I AM GOING TO TAKE THIS MATTER FURTHER OR I WILL PLASTER THIS DISGUSTING SERVICE ALL OVER SOCIAL MEDIA AND REPORT THIS TO CARTE BLANCHE
ALL I DAMN WANT TO DO IS GET A BALANCE OF WHAT I OWE GOODNESS ME
MY LAND LINE IS ***
MY OTHER CELL IS ***
SORT IT OUT BEFORE I NEED TO TAKE IT FURTHER TRUST ME I WILL
^MP
^MP