Cell C account nightmare

Having opened an account with Cell C has been nothing but a nightmare. I reported that ***** took place on the account I had with Cell C, where a cellphone contract was taken under false pretenses. My investigation uncovered that it was an inside job. I furnished Cell C with and Affidavit and all relevant documents to correct the ***** committed by their call center agent. They have since corrected their *****, but have since registered me with Southeren African ***** Prevention Service (SAFPS) as an impersonator. I contacted their call center, but the agents were rude and took no interest in resolving the matter.