Cell C ACCOUNT *** - ID MCLAREN

We have, without success, given notice of cancellation of the service on 11 October 2022, as well as several follow-ups, to which we have had no reply on ***, except for the acknowledgment that the email was received. Debit Orders are still being deducted from our account, which we are returning unpaid. I see we are now being charged for Failed Debit Order Penalties as well, which will also be reversed. Please can somebody at Cell C respond to our messages and cancel this subscription. We cannot get through telephonically, as we are required to put in a telephone number which is irrelevant in this case as the cancelled service was a fibre line