Cell C account

I had an account with Cell C but due to financial difficulties I ended up not paying well but made monthly payment arrangements with Cell C.

Cell C further appointed Shapiro Shaik Defries & Associates to collect on their behalf.

To my surprise I started getting calls from Nimble Group (PTY) Ltd requesting payments.

I called Cell C and I was advised by the lady in the collections department that Nimble Group might be *****. To date I'm still getting calls from Nimble Group even though I make payments with SSDA.

On the 9th Jul 2021 I got a call from Pauline Holmes from Nimble Group whom I explained the same matter of having to deal with 2 collectors - and me making payments to SSDA. Funny enough through all that the Nimble group accounts department did not alerted their collections depart of my statement. I believe they never even bothered to read to email after talking to Paulin.

I mentioned on the email that I was concerned that Nimble Group will put my name on default whereas I'm making payments to SSDA regarding the same Cell C account both collectors are collecting for, and yet I've been making payments to SSDA.

I further attached the statement I had requested from SSDA indicating my payments I've been making with the balance showing being reduced.

I requested Nimble Group to consult Cell C as well since I have not been receiving any response from them - since I have also been copying them to the emails sent to Nimble Group. Instead Kaveesha Hoosen from Nimble Group promised to come back to me with feedback - till today I'm still waiting.

Today I decided to check my Experian Credit Report as I always do every now and again. Only to realise Nimble Group has affected my credit scoring by and advised Experian that I have been in arrears for 5 months (and this is what I had indicated to Kaveesha Hoosen from Nimble Group that their company will end up putting my name on default whereas I'm paying SSDA. I have downloaded the Experian credit report to prove this.

Cell C DOES NOT CARE ABOUT HOW THEY ARE DENTING THE CONSUMER CREDIT I HAVE NOT INTEREST WHAT SO EVER DOING BUSINESS WITH THEM FOR THAT MATTER I WOULD NOT ADVISE ANYONE TO TAKE ANY CONTRACT / DO BUSINESS WITH THEM, THE TRAUMA THAT I'M GOING THROUGH IS BEYOND

I what Cell C to sort out this MESS