AR
Alice R
1 reviews | Active since Jul 2011
15 Aug 2019, 11:31
Cell C - Accessories still not received!
On the 16th July 2019, I went to the Gateway Cell C store to perform a contract upgrade. The phone that I selected came with accessories. At the time the accessories were not available and I was told that I will be contacted as soon as stock was received. To date I have not been contacted. I emailed the consultant and have not received any feedback. The consultant's name is Dhiraj Dularie.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
26 Aug 2019, 09:28Good morning Alice
Apologies for the delayed response.
The matter has been escalated to the Regional Manager for the Gateway branch. Do expect communication soon.
Regards
DA
Apologies for the delayed response.
The matter has been escalated to the Regional Manager for the Gateway branch. Do expect communication soon.
Regards
DA
Cell C's reply26 Aug 2019, 09:28
Official
Good morning Alice
Apologies for the delayed response.
The matter has been escalated to the Regional Manager for the Gateway branch. Do expect communication soon.
Regards
DA
Apologies for the delayed response.
The matter has been escalated to the Regional Manager for the Gateway branch. Do expect communication soon.
Regards
DA
AR
Alice R's updateReviewer Update
09 Sept 2019, 15:31Good day,
Kindly advise when this matter will be resolved.
Kind Regards
Alice
Kindly advise when this matter will be resolved.
Kind Regards
Alice
AR
Alice R's update09 Sept 2019, 15:31
Reviewer Update
Good day,
Kindly advise when this matter will be resolved.
Kind Regards
Alice
Kindly advise when this matter will be resolved.
Kind Regards
Alice
AR
Alice R's updateReviewer Update
23 Jan 2020, 11:44Good day,
It is now almost 6 months and i still have not received further feedback or the accessories that are due to me - this is ***** and is unacceptable.
It is now almost 6 months and i still have not received further feedback or the accessories that are due to me - this is ***** and is unacceptable.
AR
Alice R's update23 Jan 2020, 11:44
Reviewer Update
Good day,
It is now almost 6 months and i still have not received further feedback or the accessories that are due to me - this is ***** and is unacceptable.
It is now almost 6 months and i still have not received further feedback or the accessories that are due to me - this is ***** and is unacceptable.