NF
Natalie F

1 reviews | Active since Apr 2019

02 Apr 2019, 10:14

CELL C: Abusive of female clients & Ethically bankrupt

This provided has performed unbelievably poorly and *********ly

On 8 February, I completed documentation for a phone and contract, on 14 March I still had not hear anything and went into store and found that my documentation was not filed by the attending staff and was asked to return on the 18 March. They proceeded to try complete the process for the second time, only for me to notice that this would be at a different price value so I refused and lodged a complaint.

I followed up and only found out YESTERDAY that they are not willing to abide by the documentation I completed on the 8th of February.

I would not recommend this provided to my worst enemy, the service is tardy, UNPROFESSIONAL and DECEPTIVE.

Cell C head office has a lot to answer for letting there providers perform so poorly in their dealings with clients.

0
Replies (3)
Cell C
Cell C's reply02 Apr 2019, 10:41
Official
Good morning  Natalie 
Apologies for the unsatisfactory service received.

Kindly advise on the store you did an application at.  We would like to take up the matter with the regional office.

Regards
DA
NF
Natalie F's update02 Apr 2019, 10:45
Reviewer Update
Thank you for your prompt reply Cell C Store - Woodlands mall (Pretoria) Thank you Kind regards
Cell C
Cell C's reply03 Apr 2019, 14:35
Official
Thank you.  We will be in touch.

Regards
DA