MM
Merlyn M

1 reviews | Active since Mar 2020

15 Jun 2023, 14:31

Cell c abuse

Cell c wants me to kill myself. They are quick to take your business but have the most **** service ever. Nobody is willing to help when they as a company are at fault. I have requested information as they have violated my consumer rights and to mo avail as not a single employee is willing to assist I keep getting shoved from pillar to post

0
Replies (4)
Cell C
Cell C's reply15 Jun 2023, 14:39
Official
Dear Merlyn Meyer

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

Please provide us with a brief description of your query so that we can assist. 

Regards,
^TM 

Best regards,

MM
Merlyn M's update15 Jun 2023, 14:43
Reviewer Update
Cell c blocked my number and deleted my contract without consulting me. They violated my consumer right by not contacting me before any of this was done as they blocked my number and deleted it so not even they could contact me. They also started going into my bank account whenever they felt disrega disregarding the arrangement that the payment arrangement that was made with themselves they are after I requested copies of the calls and of any communication they have sent me as I had reached out to multiple stores multiple call centres as well as I was in contact with one of Chelsea's regional managers and nobody can assist the store will send me to the call centre the call centre sends me to the store each time a different ions is given they can't even get my account right because one will tell me that it's multiple accounts the other will tell me it's one account however if you look at my bank statement at has always been one account also I contacted cell c last year to advise them have no change jobs and my parrot has changed and they would ever thing as per normal until they they no longer wanted to

Cell C
Cell C's reply15 Jun 2023, 14:47
Official
We have referred your query to our Team, we will be in touch to further assist.
 
Regards,
 ^TM 

Best regards,

Cell C
Cell C's reply15 Jun 2023, 17:09
Official
Good day,

Apologies, we will make another attempt.

^GN

Best regards,