1 reviews | Active since Oct 2015
Cell C absolutely terrible service
<p>I am livid right now. I received a bill for about R500 which is impossible since this phone and sim is lying in my cupboard and is unused. I have been only billed the last six months for my subscription and no usage. I phoned the customer care and the consultant only repeated the details of the invoice to me. I repeatedly told him that it is IMPOSSIBLE for me to be billed anything on this account and that he should check my history. He the continued by saying "well then someone else is obviously using your phone". Since I live alone I found this hysterical. I am cancelling my debit order, good luck Cell C to get any monies out of me.</p> <p> </p> <p>You are useless and terrible. The reason I changed networks is becuase of your terrible customer service which I experienced in the past.</p>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
