1 reviews | Active since May 2017

24 May 2017, 10:48

Cell C above /No Law???.

<p>We are trying to upgrade. For this first time in20 years we have been referred to the legal department. The Legal department that does not exist...You hold on for 1hr and 15 minutes and then you dial again...for 30 minutes. Should I change my service provider as this has been going on for 2 months. Even their "contact us" on their Web page is not returning the calls. </p>

0
Replies (3)
Cell C
Cell C's reply24 May 2017, 11:09
Official

Thank you for notifying us of the above. We really not impressed to learn of the service rendered and will be taking this up with the relevant department.

An email has been sent through to one of our team members for assistance and be assured this matter will be sorted. Do expect a call soon.

Sincere apologies for this inconvenience.

Regards
Cell C | PN

Cell C
Cell C's reply24 May 2017, 15:46
Official

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply26 May 2017, 14:27
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN