CELL C

I was phoned by Cell C to take up a new contract, which they took weeks to deliver the device, to my surprise i got a delivery only later , only a sim card, which i did not sign for, the person who signed was not asked for my ID or proof address, I made numerous calls to Cell C to please come and collect the sim card as this is not what i wanted, i got no assistance in this regard, the sim which is still in my possession was never opened or activated , I have debit orders going off , I made several calls again to Cell C in this regard, and every time the call centre just transfer your call to the next *********** agent that don't have a clue what's going on, in order for me to cancel the contract that I DID NOT SIGN FOR i need to pay a settlement of over R1000, I have been shuffled around from last year with regards to the incorrect delivery , with no HELP from Cell C! what a USELESS network provider / CAN SOMEONE in CELL C PLEASE SORT THIS OUT !!!!